Local warranty
Every keyboard we sell carries a local warranty handled in South Africa. Keep your order confirmation as proof of purchase.
Returns
Unopened items can be returned within the statutory window. Faulty items are covered under warranty.
Frequently asked questions
- Are ROQ Gear's keyboards genuine?
- Yes. Every keyboard we sell is a genuine product from the brand on the box — including our Womier range — held in stock locally in South Africa. What you see is what ships.
- Do the keyboards come with a warranty in South Africa?
- Yes. All keyboards carry a local warranty handled here in South Africa, so you never have to ship a faulty unit overseas. Keep your order confirmation as proof of purchase.
- How long does delivery take and where do you ship from?
- We ship from Durban, with delivery typically within 1–3 business days to most of South Africa.
- Can I return a keyboard?
- Unopened items can be returned within the statutory window. Faulty items are covered under the local warranty.
- Are the keyboards wireless, and do they support remapping?
- Most boards in our range are triple-mode (USB-C, 2.4GHz and Bluetooth) and support key remapping via VIA or Womier's software, depending on the model. Check each product's spec highlights for details.